GENERAL · FEATURE

Category: Service Management

Contents In the article on Self-Service Service Request, user REDDING submitted a new service request 1273, the conference room he uses was found to be too hot. We’ll start by examining that service request from a service desk agents view, with user WILSON. Later, we’ll create a new service request from scratch in the Service… [Read more: New Service Requests](https://maximosecrets.com/2021/10/12/

Contents In the article on Self-Service Service Request, user REDDING submitted a new service request 1273, the conference room he uses was found to be too hot. We’ll start by examining that service request from a service desk agents view, with user WILSON. Later, we’ll create a new service request from scratch in the Service… [Read more: New Service Requests](https://maximosecrets.com/2021/10/12/