Maximo Nuclear Overview
Maximo provides service desk functions with the Service Request (SR) application, an SR is a type of ticket. The SR is classified and this is used to provide additional questions related to the type of service being requested. The service request can spawn one or more work orders which are handled in the Work Order Tracking application and there are multiple options for how a work order is created
Maximo provides service desk functions with the Service Request (SR) application, an SR is a type of ticket. The SR is classified and this is used to provide additional questions related to the type of service being requested. The service request can spawn one or more work orders which are handled in the Work Order Tracking application and there are multiple options for how a work order is created